Appointment Reminder

It is estimated that up to 75% of appointments are missed because they were forgotten. Every missed appointment costs your organisation money. Whether it is your sales force, your service engineers, your medical team or customer support staff their time is a cost to you. Traditionally appointments were either never confirmed (“I am sure he will remember”) or a direct mail letter was sent out (“But you sent me the letter 4 weeks ago - I forgot.”).

 

Dataconversion Direct’s innovative solution allows you to confirm appointments by text. When your staff member is making an appointment they simply ask for the customer’s mobile number and explain that they will be sent a text reminder.

 

 

 

 

They then enter the following details into a web interface:

• Enter date

• Enter time

• Enter any customer/patient number

• Enter appointment type

• Location

• Person meeting

The reminder is automatically set up and can be sent immediately and/or on the day of the appointment. This service is perfect for medical, government sector, financial institutions, engineering companies and any organisation that sets appointments.